Financial Security & Education
As your financial resource partner, we value your trust in protecting your security and privacy. We encourage you to be vigilant with your own security by reviewing the information below.
Financial Security Awareness
OnGuardOnline is the federal government’s website to help you be safe, secure and responsible online.
The Federal Trade Commission manages OnGuardOnline, in partnership with other federal agencies. OnGuardOnline is a partner in the Stop Think Connect campaign, led by the Department of Homeland Security, and part of the National Initiative for Cybersecurity Education, led by the National Institute of Standards and Technology.
Financial Security Tips
Protect Yourself From Predators – Online, over the phone, via text messages and through email.
- Never give out personal information via email, phone or text message.
- Do not share account numbers, PINs or access codes.
- Use different passwords for different online accounts and services.
- Make sure online transactions are secure.
- Log off when you are done accessing a web site.
- Keep your computer secure with the most up-to-date security software.
- Check your credit report annually.
- Be wary of sudden warnings regarding your account.
- Ask about a company’s privacy policy
- Shred personal information before it goes in the trash.
- Be suspect of offers that sound too good to be true!
- Do not choose “remember password”
- Change your passwords frequently
Financial Education
Four Steps To Checking Your Credit Report
If there were a song about keeping yourself safe from financial scams, the refrain to that song would be “Check your credit report!” But practically speaking, what does that mean? How can that one piece of advice keep you safe from so much?
Though it sounds like an advanced financial maneuver, checking your credit report is easier than balancing your checkbook. All you have to do is get it, read it, report errors and stay on it. Let’s look at each step in detail:
1.) Get your credit report
There are three different credit reporting agencies: Equifax, TransUnion, and Experian. They share data, but each makes its own report. You’re entitled to one free report from each agency every year. If you know you’ve got a major purchase, like a car or house, coming up in the next year, you’ll want to check all three bureaus before you start shopping. This way, you can catch inaccuracies before lenders see your information and score. Otherwise, it makes sense to stagger them and view one report every four months. This puts the shortest amount of time between checks.
You can get your credit report for free from Annual Credit Report. This is the only website approved by the Federal Trade Commission (FTC) for this purpose. Take care to avoid “imposter” websites operated by scammers. They may use similar-sounding website names or common misspellings in an attempt to trick you and get your personal information.
There are other situations under which you can get a free copy of your credit report. If you are denied credit, you can request a copy of the information that was used to make that determination provided you do so within 60 days. If you have been the victim of certain kinds of fraud, the service will also provide you with a free copy of your credit report in order to help you make it right. These checks will never hurt your credit score.
If you’ve requested your report online, it should be available immediately. You may need to answer a few questions to verify your identity. The service may ask if you shared an address with anyone else or about previous streets you’ve lived on. Once you answer these questions, you’ll get your credit report.
2.) Go over your report
With your credit report now in your hands, it’s time to look it over. There are three things you’ll want to look for. You want to find accounts that are open in your name and you want to see if there’s any collection activity. You’ll also want to take a look at the number and frequency of inquiries.
There are slight differences in the three reports, but each has a list of accounts. They may be broken down by type (mortgage, installment, revolving, and other) or listed by date. You’ll want to look through each one to make sure you recognize them. This can be a tricky task, as every store credit card you open and every installment loan you make is listed. If there are any accounts you don’t recognize, you’ll want to make a note of them and potentially contact the credit reporting agency. Look particularly for accounts going to PO Boxes or listed with addresses in other states.
“Negative items” include bankruptcies, accounts in collection or accounts reporting as past due. Such activity is another good place to check for fraud. If someone else opened an account in your name, they likely won’t be paying the bills. You’ll also want to look for inaccuracies that may be hurting your credit score. If there’s an account listed here that was discharged in bankruptcy, for example, you’ll want to make note of that, too.
The list of inquiries shows you the number of times someone has checked your credit. No one can do this without your permission, so if there are more inquiries than you remember, it could be a sign someone has stolen your identity. It might be worthwhile to put a freeze on an ability to open new accounts until you’ve gotten everything resolved.
3.) Report inaccuracies
Each reporting agency maintains a separate error reporting process, so you’ll have to report each error to the agency that made it. For basic errors, like address, name, or personal information, the agency can make those corrections with minimal trouble. For more serious errors, you’ll need to send a dispute letter.
The FTC has a template for a dispute letter available on its website. You can use that or you can draft your own. Either way, you’ll need to clearly identify the accounts or items you’re disputing. Where possible, use partial account numbers or other numerical information. You’ll also need to explain why you consider the item an error. Attach copies, but not originals, of documents that support your claim. Examples include police reports for stolen or lost wallets, bankruptcy orders that discharged a debt or letters from a lender indicating that an account was opened fraudulently.
Send your letter via certified mail. This costs a little more than a stamp, but you’ll get proof of receipt. This is important because the agency has 30 days to make a determination about your dispute. They’ll send your dispute to the information provider (the company that told the agency about the account or negative item).
If the reporting agency finds your claim to be correct, you can request that they send copies of the updated report to anyone who received your credit report in the last six months, and to any employer who pulled your credit report over the last two years. They’re also required to send you an updated copy with any new information in it.
4.) Stay on it
Checking your credit report periodically is the only way to keep you safe from identity theft and other modern crimes. If you need assistance, Heritage Federal Credit Union is here to help. Our credit monitoring and identity theft product will keep a vigilant watch on your credit history to check for new accounts and other suspicious activity. Call, click, or stop by Heritage Federal Credit Union today to find out how we can make your life easier!
This content is not intended to provide legal, tax, accounting, financial or investment advice or indicate the suitability of any product or service for your unique circumstances. You are encouraged to consult with a qualified legal, tax, accounting, financial or investment professional based on your specific circumstances. Heritage does not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.
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