At Heritage, safeguarding your financial well-being is our commitment. Your hard-earned money and personal information deserve the utmost protection. In today's digital landscape, text fraud and scams have emerged as a prevalent threat, with cybercriminals employing various deceptive techniques. This page is dedicated to informing you about text fraud and scams, empowering you to shield yourself and your finances.
Identifying Text Fraud and Scams: Text fraud and scams exhibit diverse forms, but they often share common traits. Be on the lookout for these red flags:
-
Links or Requests for Digital Banking Information: Rest assured, Heritage will never send you a text message requesting your digital banking information. If you receive such a request, it is fraudulent.
-
Avoid Clicking Suspicious Links: Scammers frequently send texts containing links purportedly linked to your bank account or other sensitive accounts. These links may falsely claim to enable you to change your password or confirm recent activity. Legitimate financial institutions do not operate this way. NEVER click a link like this.
-
Urgent Action Claims: Fraudulent texts often simulate urgency, pressuring you to act immediately.
-
Doubtful Sender Information: Scrutinize the sender's phone number and message content. Scammers frequently employ generic phone numbers and vague messages to deceive recipients.
-
Beware of Logos: Some fraudulent texts may incorporate a screenshot of our Heritage logo, aiming to appear more credible. Remember, scammers can effortlessly mimic logos and branding to mislead you. It typically looks similar to the picture on the right, including a screenshot of our logo. If a text truly comes from Heritage, it will not include a picture of our logo.
Here is an example of a fraudulent text.
What to Do When You Encounter a Suspicious Text:
-
Refrain from Clicking Links: Do not click on any links contained within the message. These links might lead to phishing websites designed to pilfer your personal information.
-
Guard Personal Information: Understand that legitimate institutions like Heritage will never solicit sensitive information like your Social Security number or account details through text messages.
-
Delete the Message: Delete the suspicious text from your device.
Staying Informed and Protected: Knowledge is your most potent defense against text fraud and scams. Stay informed about the latest tactics utilized by cybercriminals and always exercise caution when receiving unsolicited text messages. If you ever harbor doubts regarding the authenticity of a message claiming to be from Heritage, use the chat feature or contact us page to speak with someone. You may also give us a call at (812) 253-6928.
Remember, Heritage is committed to your financial security. Together, we can shield your hard-earned money from text fraud and scams. Stay vigilant, stay secure!
Go to main navigation
